👋🏼 Resume
👨🏻💻 Work Experience
APR 2024 - FEB 2025
UX Researcher
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Lead UX research efforts, including user interviews, surveys, and usability testing, to gather actionable insights and drive user-centered design decisions.
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Conducted and presented product demos, highlighting key features and user-centric design improvements to stakeholders.
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Developed and implemented data points in FullStory to monitor user behaviors, identify pain points, and track engagement for continuous product optimization.
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Collaborated with cross-functional teams to translate research findings into impactful UX recommendations, influencing product development and feature enhancements.
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Established and maintained a UX research repository, consolidating research insights and data for easy access and ongoing reference by stakeholders.
SEP 2022 -MAR 2024
UI/UX Researcher (Senior Associate)
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Pioneered the creation of the ResearchOps within the company,
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Designed and implemented research activities, including participant recruitment, data collection, and analysis.
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Orchestrated unmoderated & moderated testing sessions to gather qualitative insights into user behavior and preferences, enabling informed design decisions.
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Mentored junior team members in design thinking and best practices, fostering a culture of continuous learning and growth within the UX team.
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Crafted the feedback and issue management process to streamline communication and resolution of user-reported issues.
JULY 2020 - AUG 2020
Front-end Developer Intern
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Programmed the company’s website
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Determined the structure and design of web pages
OCT 2020 - DEC 2020
Galileo Software Services Inc.
DevOps Engineer Intern
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Database administration and website design
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Unification and Automation of the company’s processes
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Data Management and API Library updates
🎓 Education
University of Santo Tomas
2017 - 2021
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Bachelor of Science in Information Technology
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Associate Team Head for Socio-Cultural Marketing at UST-SITE (2017-2018)
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Vice President for Finance at UST-SITE (2018-2019)
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Executive Coordinator to the President (2019-2020)
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UX+ University
2022
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UI/UX Design Bootcamp
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UX Principles
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UX Research
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User Research
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User Flows, Information Architecture, and Wireframing
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Visual & Interaction Design
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Prototyping
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Usability Testing
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Agile Workflow
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Real-world Client Projects
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🛠 Tools of the Trade
Project & Product Management
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Notion
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JIRA
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Navattic
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Storylane
UI/UX Wireframing & Design
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Figma/Figjam
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Balsamiq
Project Documentation
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Office 365
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Google Suite
Data Analytics
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CleverTap
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FullStory
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Mixpanel
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Google Analytics
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AppRadar