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👋🏼 Resume

👨🏻‍💻 Work Experience

APR 2024 - FEB 2025

UX Researcher
  • Lead UX research efforts, including user interviews, surveys, and usability testing, to gather actionable insights and drive user-centered design decisions.

  • Conducted and presented product demos, highlighting key features and user-centric design improvements to stakeholders.

  • Developed and implemented data points in FullStory to monitor user behaviors, identify pain points, and track engagement for continuous product optimization.

  • Collaborated with cross-functional teams to translate research findings into impactful UX recommendations, influencing product development and feature enhancements.

  • Established and maintained a UX research repository, consolidating research insights and data for easy access and ongoing reference by stakeholders.

SEP  2022 -MAR 2024

UI/UX Researcher (Senior Associate) 
  • Pioneered the creation of the ResearchOps within the company,

  • Designed and implemented research activities, including participant recruitment, data collection, and analysis.

  • Orchestrated unmoderated & moderated testing sessions to gather qualitative insights into user behavior and preferences, enabling informed design decisions.

  • Mentored junior team members in design thinking and best practices, fostering a culture of continuous learning and growth within the UX team.

  • Crafted the feedback and issue management process to streamline communication and resolution of user-reported issues.

JULY 2020 - AUG 2020

Front-end Developer Intern 

OCT 2020 - DEC 2020

Galileo Software Services Inc. 

DevOps Engineer Intern
  • Database administration and website design

  • Unification and Automation of the company’s processes

  • Data Management and API Library updates

🎓 Education

University of Santo Tomas

2017 - 2021

  • Bachelor of Science in Information Technology 

    • Associate Team Head for Socio-Cultural Marketing at UST-SITE (2017-2018)​

    • Vice President for Finance at UST-SITE (2018-2019) 

    • Executive Coordinator to the President (2019-2020) 

UX+ University

2022

  • UI/UX Design Bootcamp

    • UX Principles​

    • UX Research

    • User Research

    • User Flows, Information Architecture, and Wireframing

    • Visual & Interaction Design

    • Prototyping

    • Usability Testing

    • Agile Workflow

    • Real-world Client Projects

🛠 Tools of the Trade 

Project & Product Management ​​

  • Notion

  • JIRA 

  • Navattic

  • Storylane

UI/UX Wireframing & Design 

  • Figma/Figjam

  • Balsamiq 

Project Documentation 

  • Office 365  

  • Google Suite 

Data Analytics 

  • CleverTap

  • FullStory

  • Mixpanel 

  • Google Analytics 

  • AppRadar 

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